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Frequently Asked Questions
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Please read questions bellow and if you can not find your answer, please send us your question, we will answer you as soon as possible.
GENERAL QUESTIONS
Good things come in small packages, which is why we keep our group sizes to a minimum. Small groups allow us to remain flexible with itineraries, use public transportation wherever we can and visit communities without intimidating the locals.
Most Intrepid trips run with an intimate group of 12-16 travellers, though they usually average around 10 people.
Our overland trips use purpose-built vehicles that can carry up to 24 travellers. Group sizes are displayed in the description of each trip.
While we can’t tell you who your leader is prior to departure, we can tell you they will be awesome.
Our leaders are experts in their regions, some because they’ve been travelling there for years, others because they’re local to the region and can’t wait to show you around. On longer journeys, or ones that travel through multiple countries, you may change leaders part way through – but this just means double the awesomeness.
If you are alone on the trip, you must book a single room to enjoy privacy. We cannot put people who do not know each other in one room.
Food is one of the most exciting parts of travel. While there will usually be some familiar fare, you'll also be confronted with the new, interesting and downright weird of the culinary world. We like to think of it as an adventure for all the senses!
Our flexible itineraries often allow you to eat with the group or branch out on your own, so you can eat to suit any budget or desire.
Flights
All transport during your trip is included in your trip price. Check your Essential Trip Information and itinerary for a full list of what’s included.
Flights to and from the starting point of your trip aren’t included. If you'd like help booking international flights, contact us for a quote.
Please note that we cannot book International flights if you’re in North America, but we can recommend services and companies.
Transfers
Transfers to and from your trip aren’t included in your trip price but can be booked at an additional cost.
Some trip styles have transfers included, so please check your Essential Trip Information and itinerary for a full list of what’s included.
OTHER QUESTIONS
Most trips have individual rooms available. You can request a single supplement at the time of booking.
Intrepid is committed to making travel widely accessible, regardless of ability or disability. Please carefully consider whether you are physically and mentally able to complete the itinerary you have chosen, recognising that on many trips, you will be required to carry your own bags and use public transport.
Where we can, we will make reasonable adjustments to the operation of our trips to facilitate the requirements of disabled travellers – such as booking ground floor accommodation or having our leaders communicate important directions in writing as well as verbally. Many travellers with disabilities have been able to enjoy our trips by travelling with a friend or companion who can assist with specific needs. If joining a group trip is not practical, we may be able to provide you with a private departure. Please contact us for further information on any of our itineraries.
Absolutely! The beauty of the Intrepid style of travel is that many of our travellers join because they are travelling solo and want to meet and share experiences with like-minded people.
Please make sure you are happy with the itinerary of your chosen trip before booking. We are unable to make changes for individual travellers.
While our itineraries are designed to include one-of-a-kind experiences up until the final day, we do understand that sometimes things don't go as planned.
Although you won’t be reimbursed for any portion of the trip unused, you can opt to sign off the trip if you need to leave early. If you’ll be arriving late or need to leave before the trip ends, let us know in advance and we will notify our team on the ground to best accommodate you.