Privacy Policy
At Tuya Tours, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or book any of our travel services.
Who We Are?
Tuya Tours is an Egyptian travel company specializing in private tours, Nile cruises, airport transfers, tour packages, hotel reservations, transportation services, domestic flight bookings, and travel experiences throughout Egypt.
Payment Security
Tuya Tours accepts secure online payments through trusted payment providers such as PayPal and other secure payment gateways. Your credit card information is never stored on our servers. All online payments are protected using SSL encryption technology.
Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, disclosure, alteration, or destruction. Our website is protected with SSL encryption.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date. Last Updated: July 2026
Sharing Your Information
We may share only the necessary booking information with trusted service providers, including: Hotels Nile Cruise Companies Transportation Providers Professional Tour Guides Government Tourism Authorities (when required) Payment Providers These partners receive only the information necessary to provide the booked services.
Information We Collect
When you contact us or make a booking, we may collect: Full Name Email Address Phone Number WhatsApp Number Nationality Hotel Information Pickup & Drop-off Details Flight Information (if applicable) Number of Travelers Special Requests Payment Information (processed securely by third-party payment providers)
How We Use Your Information
Your information is used only to: Confirm your booking Arrange transportation and tours Contact you regarding your reservation Send booking confirmations and vouchers Improve our services Provide customer support Meet legal and regulatory requirements We never sell your personal information.
Your Rights
Depending on your location, you may have the right to: Access your personal information Correct inaccurate information Request deletion of your data Withdraw consent where applicable Request a copy of your stored information To exercise any of these rights, please contact us.
Cookies
Our website uses cookies to: Improve website performance Remember your preferences Analyze website traffic Enhance your browsing experience You can disable cookies at any time through your browser settings.
Third-Party Services
Our website may include links or integrations with trusted third-party services, including: PayPal Google Maps Google Analytics Social Media Platforms These services have their own privacy policies, and we encourage you to review them.
Children’s Privacy
Our services are intended for travelers of all ages. Booking information for children is collected only when necessary to complete travel arrangements and only through the responsible adult making the reservation.
Our Commitment
Safe Digital Spaces for Memorable Travel Experiences
At Tuya Tours, we believe that a great travel experience starts long before you step onto a Nile cruise or board your private tour. It begins the moment you trust us with your travel plans and personal details on our website.
We understand that privacy is just as important as physical safety during your itinerary. That is why our digital infrastructure is designed to safeguard your booking details, payment information, and contact records with the highest industry standards. Whether you are booking a domestic flight, a custom transfer, or a hotel stay across Egypt, your peace of mind is our absolute priority. We continuously update our security protocols to ensure that your dream vacation remains seamless, secure, and entirely confidential.
Your trust, your privacy, and your ultimate Egyptian journey, protected with Tuya Tours.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
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