Frequently Asked Questions (FAQs)
Everything you need to know about booking tours, Nile cruises, private transfers, travel packages, and exploring Egypt with Tuya Tours.
Find answers to the most frequently asked questions to help you plan your trip with confidence and enjoy a smooth, worry-free travel experience.
Booking & Payments
You can book directly through our website by choosing your tour or transfer service, selecting the date and group size, and following the checkout process. You can also reach out to us directly via WhatsApp or email for custom requests.
We accept major credit/debit cards online, bank transfers, and cash payments upon arrival (subject to prior agreement and confirmation).
Is my booking confirmed immediately?
Yes! Once you complete your booking and payment, you will receive an automatic confirmation email with your booking details and voucher.
: Free cancellation is available up to 24– hours before the scheduled start time for most day tours and private transfers. For custom packages or multi-day itineraries, please review our full Terms & Policies page.
Simply contact our customer support team with your booking reference number. Date changes and cancellations are processed promptly according to our cancellation policy.
Category: Tours & Transfers
Specific inclusions are detailed on each tour page under the "Inclusions & Exclusions" section. Most of our guided tours include entrance fees, professional guides, and private transport unless specified otherwise.
Absolutely. All transfers and tour transport are provided in modern, clean, fully air-conditioned, and insured vehicles with professional drivers.
Yes, all our guides are fully licensed Egyptologists fluent in English and other major languages, ensuring an informative and rich cultural experience.
We offer the best of both worlds! All of our daily tours and private airport transfers are operated exclusively for you and your travel companions, ensuring maximum comfort, flexibility, and privacy. For our Nile cruises and tour packages, we carefully organize small groups of no more than 8 guests, providing a more personal, comfortable, and enjoyable travel experience while maintaining excellent value.
Travel in Egypt
Many nationalities can obtain an E-Visa online before arrival or a Visa-on-Arrival at major Egyptian airports. We recommend checking official government entry requirements for your passport nationality prior to travel.
We recommend comfortable, lightweight clothing and suitable walking shoes. When visiting religious sites (such as mosques or churches), modest attire covering shoulders and knees is required
Yes, Egypt is generally very safe for tourists, including solo female travelers. Major tourist hubs like Cairo, Luxor, Aswan, Hurghada, and Sharm El Sheikh have dedicated tourism police and strong security measures to ensure guest safety.
The best time to visit is during the cooler months, from October to April, when temperatures are pleasant for exploring temples and outdoor sites. Summer (May to September) is hot, but ideal for coastal destinations like Hurghada and Sharm El Sheikh.
The local currency is the Egyptian Pound (EGP). US Dollars, Euros, and Sterling are widely accepted in tourist spots, hotels, and major shops. Credit/debit cards work in most hotels and restaurants, but it's always good to carry cash for small local markets and tipping.
Yes, tipping is a customary part of Egyptian culture for good service. It is appreciated by drivers, guides, hotel staff, and restaurant waiters. Small cash amounts in EGP or USD work best.
The most crowded attractions in Egypt include the Giza Pyramids, Khan El-Khalili Bazaar in Cairo, and major temples like Karnak and the Valley of the Kings in Luxor, especially during peak winter months. To enjoy a more peaceful experience and avoid large tour groups, we recommend visiting these iconic landmarks early in the morning right when they open (around 6:00AM–8:00 AM) or late in the afternoon.
Most shops and tourist sites in Egypt operate daily from around 8:00 AM/9:00 AM until late at night (often 10:00 PM–11:00 PM or later). Traffic and crowd peak hours typically occur twice daily: during the morning rush hour from 7:30 AM to 10:00 AM, and in the late afternoon/evening from 3:00 PM to 7:00 PM, when schools and offices close—so it's best to plan long transfers outside these times.
Sightseeing & Tours
: A standard itinerary is 7 to 10 days, which typically covers Cairo (Pyramids & Museums) and a Nile Cruise between Luxor and Aswan. If you want to add the Red Sea beaches or Alexandria, 12 to 14 days is ideal.
Absolutely! A Nile Cruise between Luxor and Aswan is one of the highlights of visiting Egypt. It offers a relaxing way to travel while stopping at major ancient temples like Kom Ombo and Edfu along the riverbanks.
Most archaeological sites (like the Giza Pyramids and Karnak Temple) are open daily from 6:00 AM or 7:00 AM until 4:00 PM or 5:00 PM, with seasonal variations. Some sites offer evening Sound & Light shows or night entry.
Yes! Photography with mobile phones is generally allowed free of charge at most sites. However, professional cameras or tripods may require a special permit, and flash photography is strictly prohibited inside sensitive ancient tombs (like in the Valley of the Kings).
We strongly advise drinking bottled or filtered water throughout your stay in Egypt. Bottled water is cheap and widely available everywhere.
: Wi-Fi is available in most hotels, cruises, and restaurants. However, for seamless connectivity everywhere, we recommend purchasing a local SIM card (Vodafone, Orange, or Etisalat) upon arrival at Cairo or Hurghada airport.
Yes, all our private transfers and tour vehicles are modern, clean, fully air-conditioned, and driven by professional, licensed drivers.
Have questions about your trip to Egypt?
We’ve got answers! Browse our frequently asked questions below to find everything you need to know. If you can’t find what you’re looking for, feel free to reach out to us directly—we’re always happy to help!